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Privacy policy

1. General

1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. The controller who collects, processes and stores personal data is Gastro Suurköögid OÜ (hereinafter referred to as the data controller).
1.2. The data subject, in terms of the privacy policy, is a customer or any other natural person whose personal data is processed by the data controller.
1.3. In terms of the privacy policy, a customer is anyone who purchases goods or services from the data controller's website.
1.4. The data controller adheres to the principles of data processing set out in the legislation, including processing personal data lawfully, fairly and securely. The data controller can confirm that personal data has been processed in accordance with the provisions of the legislation.

2. Collection, processing and storage of personal data

2.1. Personal data collected, processed, and stored by the data controller is collected electronically, mainly through the website and email.
2.2. By sharing their personal data, the data subject gives the data controller the right to collect, organize, use and manage personal data for the purposes defined in the privacy policy, which the data subject shares directly or indirectly with the data controller when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Knowingly providing false data is considered a breach of the privacy policy. The data subject is obliged to immediately inform the data controller of any changes to the data provided.
2.4. The data controller is not responsible for any damage caused to the data subject or third parties as a result of the data subject providing false data.

3. Processing of personal data of customers

3.1. The data processor may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;
3.2. In addition to the above, the data processor has the right to collect data about the customer that is available in public registers.
3.3. The legal basis for processing personal data is Article 6 (1) (a), (b), (c) and (f) of the General Data Protection Regulation: a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes; b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; c) processing is necessary for compliance with a legal obligation to which the controller is subject; f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety Maximum retention period of personal data – according to the time limits specified by law 3.4.2. Purpose of processing – processing of orders Maximum retention period of personal data
3.4.3. Purpose of processing – ensuring the functioning of e-commerce services Maximum retention period of personal data
3.4.4. Purpose of processing – customer management Maximum retention period of personal data
3.4.5. Purpose of processing – financial activity, accounting Maximum retention period of personal data – according to the time limits specified by law
3.4.6. Purpose of processing – marketing Maximum retention period of personal data
3.5. The data processor has the right to share customers' personal data with third parties, such as authorized data processors, accountants, transportation and courier companies, and companies providing transfer services. The data processor is the responsible controller of personal data. The data processor transfers the necessary personal data for making payments to the authorized processor Maksekeskus AS.
3.6. The data processor applies organizational and technical measures in the processing and storage of personal data to ensure protection against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
3.7. The data processor retains the data subject's data depending on the purpose of processing, but not longer than 5 years.

4. Rights of the data subject

4.1. The data subject has the right to access and familiarize themselves with their personal data.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.
4.4. If the data controller processes the data subject's personal data based on their consent, the data subject has the right to withdraw their consent at any time.
4.5. To exercise their rights, the data subject can contact the e-shop customer support at
4.6. The data subject may also file a complaint with the Data Protection Inspectorate to protect their rights.

5. Final provisions

5.1. These data protection terms have been compiled in accordance with the European Parliament and Council Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Estonian Personal Data Protection Act, and Estonian and European Union legal acts.
5.2. The data controller has the right to partially or fully amend these data protection terms, informing data subjects of the changes through the website